ShelfCountHelp Center
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Your team and roles

Everyone gets their own sign-in, and their role decides what they can see and do. The design goal is simple: your whole team can help with inventory without anyone seeing costs or touching purchasing who shouldn’t.

The three roles

StaffManagerAdmin
Count inventory & submit countsYesYesYes
Scan receipts with their phoneYesYesYes
View items, locations, categoriesView onlyFull controlFull control
View recipesIngredients only — no costsFull, with costsFull, with costs
Void a bad countNoYesYes
Vendors, purchase orders, receipt reviewNoYesYes
Square integration & reportsNoYesYes
Add/remove team members, set rolesNoNoYes

Staff never see costs — really

Staff can open a recipe and use it as a build sheet — ingredients and quantities — but every cost figure is stripped out before it ever reaches their screen. This isn’t just hidden in the page; the data simply isn’t sent to staff accounts. Prices, vendor costs, reports, and purchasing are invisible to staff.

Adding a team member

Admins add people from Settings: enter a name, email, a temporary password, and pick a role. Hand them the temporary password — they’ll be required to choose their own password the first time they sign in. Everyone can change their own password later from Settings.

When someone leaves

Deactivate their account from Settings — they lose access immediately, but everything they did (counts, scans) stays in your history. You can reactivate them if they come back, and admins can also reset a password for anyone who’s locked out.

Which role should I give?

  • Staff — baristas, line cooks, anyone who counts shelves or receives deliveries.
  • Manager — whoever orders, reviews invoices, and watches food cost.
  • Admin — the owner or GM. Keep admins few; it’s the only role that manages accounts and billing.